Guest Profile

Melissa Heard

Efficient, dependable, knowledgeable and resourceful are words used to describe Melissa Heard and these are only some of the qualities that have made her a much sought resource in the fields of Alternative Dispute Resolution, Conflict Resolution, Continuing Education and Training. Melissa has an uncanny ability to see beyond the surface and leave those she encounters with nothing less than a positive experience. She has the ability to meet her clients where they are and find out their needs on a personal level so that her knowledge permeates every detail. Combine that with her high-energy personality and you understand why clients from around the globe use her when conflict arises.